Moment of the Month: September 2026
Celebrating an exceptional moment in care
Moment of the Month is our group-wide recognition programme, celebrating the moments that truly reflect our values across Caron Group. It also gives residents, families and colleagues a way to say thank you.
In September, we received 14 nominations from across our homes, and each one highlighted outstanding compassion, dedication, teamwork and resident-centred care.
Colin Howells
Wellbeing Team Member, Ty Brynwood

Colin has been selected as our September Moment of the Month winner because of two particularly powerful nominations from residents’ family members.
In particular, both nominations highlighted Colin’s ability to create meaningful engagement through music, singing and dance. As a result, residents are able to connect with one another, with their families and with cherished memories.
For example, one family described watching a resident dance joyfully throughout a music session, interacting with residents, staff, families and Colin himself. In addition, another nomination recounted an especially moving experience. A resident living with severe dementia responded to Colin’s encouragement and music by dancing with his wife. He then smiled and reconnected with her in a way she had not experienced for some time.
“For a brief time I had my beloved husband back.”
Helen Griffiths, wife of resident Rob Griffiths
Above all, these nominations show the enormous impact wellbeing activities can have when they are delivered with genuine passion, enthusiasm and a person-centred approach. For this reason, Colin’s ability to create moments of happiness, connection and treasured memories for residents and families makes him a worthy winner of this month’s award.
Watch the video
Runners-up
Becci Roberts
Home Manager, The Court
Becci was recognised for her compassionate, resident-focused leadership. During a home tour, for instance, she immediately stopped what she was doing to support a resident who was upset and distressed. She then took time to comfort them, understand their needs and put support in place.
Moreover, the nomination noted that this level of care was evident throughout the visit. It also reflected the positive relationships she has built with residents across the home.
Muhammad Asim Butt
Care Practitioner, Treetops
Asim received three separate nominations recognising his commitment to residents and colleagues. Each one described him as consistently kind, patient and dedicated. In addition, he always puts residents first while giving excellent support to fellow team members.
Throughout the nominations, his ability to build genuine relationships and bring comfort and reassurance to residents was highlighted again and again.
Congratulations to Colin, our runners-up and all of September’s nominees. Finally, thank you to every one of you for the compassion, commitment and care you show every day.
Seen a moment worth celebrating?
If so, submit a nomination so we can recognise the people and teams who make a difference across Caron Group every day.

